To address that, lenders need to be more transparent about their artificial intelligence use and educate customers on the benefits and safeguards involved, analysts said.
Territorial Bank rejected a third all-cash offer from the investor group Blue Hill Advisors, instead sticking with its planned acquisition by California’s Hope Bancorp.
Fiserv will receive an unspecified cash payment from the bank. The payments processor will also take a $400 million to $600 million impairment charge this year related to the joint venture.