The Brand Ambassador takes all sorts of abuse, but one over-entitled customer has home asking a deep question.

Sometimes you want more than just pizza as a late night snack or meal and the cruise line has passengers covered.

Carnival Cruise Line is being called out on condiments - specifically, ketchup or catsup and how easily it may be available.

If Carnival guests are visiting Colombia, a passport card won't be enough travel documentation and passengers should be sure ...

The midnight buffet is coming back to Carnival Cruise Line! Carnival is expanding their late night food options to include ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems ...

Whether it’s new towels or fresh bed sheets, cabin stewards on a cruise ship stay busy making sure cruisers are comfortable and happy with their ...

John Heald works a lot of miracles. The Carnival Brand Ambassador answers thousands of questions each week, solves problems for passengers, and sometimes sends them little gifts on milestone or ...