Now that you've done your homework, here are the steps to take to dispute a bank charge: Reach out to your bank via their ...

Behind complaints about banking fees is a deep exasperation. Susan, a Bank of America customer in Sicklerville, New Jersey, said she had to pay fees to close her account in November. Then a month ...

Wells Fargo employees seeking to unionize say the bank fired members of their proposed bargaining unit ahead of a scheduled ...

Filing a complaint also helps you ... Presently RBI (Reserve Bank of India) has compelled banks to hear customer on priority basis. On direction of RBI every bank has to appoint nodal office ...

Paytm Payments Bank (PPBL) has emerged as the leader in customer complaints among payment banks for the financial year 2022-23, according to data provided by the Reserve Bank of India (RBI).

In view of rising complaints by customers, the Reserve Bank of India, which regulates banks and non-bank lenders, appointed a committee last year to review customer service standards. The ...

In the inaugural American Customer Satisfaction Index (ACSI) results, released today, mortgage lenders come up short-handed ...

responds effectively to customer complaints, and is honest in its advertising. Synchrony does have some recent controversies. In 2023, the bank was ordered to pay a settlement of $2.6 million ...

When you choose an institution to provide your checking account, credit card, mortgage or insurance policy, you know that it’s important to take a close look at interest rates, fees, policy ...

Commonwealth Bank is scrambling to address a glitch after customers complained of being charged twice for transactions.

Startups like TomoCredit and Albert, last valued at hundreds of millions of dollars, are the target of hundreds of consumer ...

Online bank Revolut has been named in more fraud complaints than any major UK banks last year, with some customers ...